Frequently Asked Questions

We offer four main services:

• Bespoke Tailoring – Custom garment creation from blouses to bridal wear
• Embroidery Services – Hand, machine, and digital embroidery
• Fashion Education – Professional courses for all skill levels
• Support Solutions – Kuchu, dyeing, bulk orders, and more

We’re a complete fashion destination serving all your fashion needs.

We’re based in Bangalore, Karnataka. We serve clients across India through our home delivery and courier services, and offer online courses globally.

Monday to Saturday: 9:00 AM – 7:00 PM
Sunday: Closed (By appointment only for urgent wedding needs)
Express Services: Available during working hours
WhatsApp Support: 9:00 AM – 9:00 PM (Mon-Sat)

We’re generally closed on public holidays. However, for urgent wedding or event requirements, we can arrange special appointments with prior notice.

Multiple ways to reach us:

• Phone: +91 XXXXX XXXXX
• WhatsApp: +91 XXXXX XXXXX (Quick response)
• Email: info@dreamsanddesigns.in
• Website: Contact form
• In-Person: Visit our studio (appointment recommended)

Yes! For bridal packages and bulk orders within Bangalore city limits. Additional charges apply based on distance. Contact us to arrange a home consultation.

Timelines vary by service:

• Simple blouse: 5-7 days
• Designer outfit: 7-10 days
• Bridal/heavy work: 15-30 days
• Express service: 24 hours
• Alterations: 3-5 days

We provide exact timelines after understanding your requirements.

You can:

• Bring your own fabric (most clients do)
• Choose from our curated fabric collection
• Use our fabric sourcing service (we help you find specific fabrics)

All options available based on your preference.

• Simple garments: 1-2 fittings
• Complex outfits: 2-3 fittings
• Bridal wear: 3-4 fittings
• Additional fittings: Complimentary if needed for perfect fit

We don’t charge for extra fittings. Your satisfaction matters most.

We offer free alterations within 7 days of delivery if there are any fit issues. We’ve never had a client leave unsatisfied in 15 years.

Absolutely! Bring reference images (Pinterest, Instagram, magazine, anywhere), and we’ll recreate the design with your personalized modifications.

Yes! We handle all types of alterations:

• Hemming and length adjustments
• Taking in or letting out
• Zipper replacement
• Button changes
• Restyling old garments

Starting from ₹300.

Our 24-hour express service delivers:

• Simple saree blouses
• Basic embroidery
• Emergency alterations
• Simple garments

Note: 24-hour countdown starts when we receive your fabric. Additional charges apply. Not available for complex work.

We master all techniques:

• Hand Embroidery: Zardozi, Chikankari, Kantha, thread work
• Machine Embroidery: Precision patterns, monogramming
• Digital/CAD Embroidery: Complex designs, logos
• Embellishments: Beads, sequins, mirrors, pearls

Yes! We work with cotton, silk, georgette, chiffon, velvet, denim, and more. Some delicate fabrics may require stabilization, which we handle expertly.

Yes! We have an extensive design library with thousands of patterns. You can also:

• Bring your own designs
• Upload custom artwork (we’ll digitize if needed)
• Create completely custom designs with our team

No minimum for individual orders. For bulk orders, we prefer minimum 20 pieces for better pricing, but we’re flexible based on requirements.

Depends on complexity:

• Simple border: 2-3 days
• Blouse embroidery: 5-7 days
• Heavy work: 10-15 days
• Bulk orders: 15-30 days
• Express embroidery: 24 hours (limited patterns)

Yes! Using our digital embroidery technology, we create remarkably detailed portrait embroidery. Starting from ₹3,000 depending on size and detail.

Our Support Services include specialized fashion solutions:

• Kuchu Making: Traditional saree tassels and borders
• Fabric Dyeing: Custom color dyeing services
• Bulk Orders: Corporate uniforms, event outfits
• Fabric Pleating: Professional pleating services
• Button & Hook Attachment: All types of closures
• Fabric Printing: Custom prints on fabric
• Garment Restoration: Repairing and restoring vintage pieces

Kuchu is the traditional decorative tassel work done on saree borders. We create handmade kuchus in various styles:

• Simple thread kuchu
• Beaded kuchu
• Designer kuchu with stones
• Custom designs to match your saree

Pricing starts from ₹500 depending on complexity. Timeline: 3-5 days.

Yes! We provide professional fabric dyeing services:

• Color change: Transform your fabric to desired color
• Color matching: Match specific color requirements
• Ombre dyeing: Gradient color effects
• Tie-dye: Traditional and modern patterns

Works on cotton, silk, and most natural fabrics. Minimum quantity: 2 meters. Timeline: 5-7 days.

Absolutely! We specialize in bulk orders:

• Corporate uniforms: Minimum 20 pieces
• Event outfits: Sangeet, mehendi, bridesmaid dresses
• School/College uniforms: All quantities
• Promotional apparel: T-shirts, aprons, bags

Special bulk pricing available. Free consultation and sample approval. Timeline: 3-6 weeks depending on quantity.

Fabric pleating creates permanent folds in fabric, commonly needed for:

• Saree fall and pleats (ready-to-wear sarees)
• Skirt pleating
• Curtain pleating
• Designer garment details

We use professional pleating machines for perfect, long-lasting results. Starting from ₹800.

Yes! We offer garment restoration services:

• Repairing torn fabric
• Replacing damaged embroidery
• Color restoration
• Restyling outdated designs
• Vintage saree restoration

Bring your damaged garment for assessment. We’ll provide an honest opinion on what’s possible and pricing.

Contact us directly with your requirements:

• Call/WhatsApp: +91 XXXXX XXXXX
• Visit our studio for consultation
• Email details and photos

We’ll assess your needs and provide a quotation within 24 hours.

Ideally 3-4 months before your wedding. This allows:

• Comfortable consultation time
• Multiple fittings without rush
• Time for any modifications
• Peace of mind

For urgent needs, we can work with 4-6 weeks minimum.

Our bridal package includes:

• Pre-wedding outfits (engagement, mehendi, sangeet)
• Main wedding outfit
• Reception outfit
• Post-wedding outfits
• Unlimited consultations
• Fabric sourcing assistance
• Color coordination
• Multiple fittings
• Timeline management
• Emergency support
• WhatsApp support throughout

Starting from ₹50,000 (fully customizable).

Yes! We offer family outfit coordination ensuring everyone looks picture-perfect with:

• Cohesive color palette
• Style consistency
• Individual customization
• Bulk pricing benefits

Perfect for wedding photos!

Very common! We:

• Schedule final fitting close to wedding
• Include complimentary adjustments for weight changes up to one dress size
• Keep fabric allowances where possible
• Provide diet/fitness timeline guidance

Absolutely! We’ve dressed brides for weddings in Goa, Udaipur, Kerala, Jaipur, and international locations. We ensure timely delivery with proper packaging and emergency alterations support via WhatsApp.

Never in 15 years. Your wedding date is sacred to us. We’ve worked overnight when needed to ensure brides get their outfits on time.

No! Most courses are beginner-friendly. We clearly mark course levels:

• Beginner: No experience needed
• Intermediate: Basic knowledge required
• Advanced: Significant prior experience needed

Four formats to suit your schedule:

• Live Online: Real-time virtual classes
• In-Person: Studio-based hands-on training
• Self-Paced: Video courses with lifetime access
• Webinars: Single-session focused learning

Yes! Certificates provided upon:

• 80% attendance
• Project submission
• Course completion

Our certificates are recognized and add credibility to your profile.

For professional courses, we provide:

• Job placement assistance
• Connections with boutiques and designers
• Portfolio development support
• Interview preparation

Many of our students are now working professionals.

• Online courses: Recorded sessions provided
• In-person: You can attend the same session with another batch

We’re flexible and accommodate genuine reasons.

• In-person classes: Machines provided in studio
• Online/home practice: You’ll need your own machine

We guide you on purchasing the right machine for your needs.

Anyone 16 years and above can join. We have students from teenagers to 65-year-olds. Passion matters, not age!

Our express service delivers completed work within 24 hours for urgent needs:

• Simple saree blouses
• Basic alterations (hemming, taking in/out)
• Simple embroidery borders
• Emergency repairs
• Button/hook attachment

Important: 24-hour countdown starts when we receive your fabric/garment during business hours.

Express service charges:

• Regular price + 50% for 24-hour delivery
• Regular price + 30% for 48-hour delivery

Example: Simple blouse (₹1,500) + Express charges (₹750) = ₹2,250 total

We’ll provide exact quote based on your requirements.

Express service cannot accommodate:

• Heavy embroidery work
• Bridal outfits
• Complex designer pieces
• Garments requiring multiple fittings
• Bulk orders
• Custom embroidery designs

These require proper time for quality execution.

Express service is available by contact only:

1. Call/WhatsApp immediately: +91 XXXXX XXXXX
2. Explain your urgent requirement
3. We’ll confirm if express service is possible
4. Bring fabric/garment to studio immediately
5. Pay full amount upfront
6. Collect in 24 hours

Note: Subject to availability. Not available on Sundays and holidays.

Saturday: Yes, express service available during business hours (9 AM – 7 PM)

Sunday: Not available except for extreme wedding emergencies (requires special approval and additional charges)

Holidays: Generally not available

We offer Priority Service for complex work:

• Your work gets priority in queue
• Timeline: 3-5 days instead of regular 7-10 days
• Extra charge: Regular price + 20%
• Available for most services

Discuss with us for best solution to your timeline.

Yes! Once we commit to an express timeline, we deliver on time. We’ve never missed an express service deadline.

However, we only accept express orders when we’re confident of delivery. If we cannot meet the timeline, we’ll inform you upfront rather than making false promises.

We offer a curated collection of quality supplies:

• Fabrics: Cotton, silk, georgette, chiffon, velvet, linen
• Threads: Embroidery threads, sewing threads, metallic threads
• Tools: Scissors, measuring tapes, needles, pins
• Embellishments: Beads, sequins, stones, laces, trims
• DIY Kits: Complete project kits with materials and instructions
• Digital Patterns: Downloadable sewing patterns
• Books & Resources: Fashion books, pattern making guides

Our online supplies store is coming soon!

Currently, supplies are available through:

• In-person: Visit our studio
• Offline ordering: Call/WhatsApp to order
• Home delivery: Within Bangalore (minimum order ₹1,000)
• Courier: Across India for bulk orders

Join our mailing list to be notified when online store launches!

Simple offline ordering process:

1. Contact us: Call/WhatsApp +91 XXXXX XXXXX
2. Specify requirements: Tell us what you need (fabric type, quantity, color, etc.)
3. Get quotation: We’ll confirm availability and price
4. Payment: Pay online or on delivery
5. Delivery: Pick up or home delivery arranged

For fabrics, we can send photos/swatches via WhatsApp before purchase.

Our DIY Kits are complete project packages including:

• Pre-cut fabric pieces
• All required materials (threads, buttons, embellishments)
• Detailed instructions with diagrams
• Online video tutorial access
• WhatsApp support while making

Perfect for beginners and hobbyists! Popular kits:

• Simple blouse kit – ₹1,500
• Cushion cover kit – ₹800
• Tote bag kit – ₹600
• Baby dress kit – ₹1,200

Yes! Our enrolled students get:

• 15% discount on all supplies
• 20% discount on DIY kits
• Priority access to new materials
• Free consultation on material selection

Valid student ID required.

Absolutely! We offer fabric sourcing services:

• Tell us your requirements (type, color, quantity, budget)
• We source from our trusted suppliers
• Send you options via photos/swatches
• Purchase only what you approve

Service charge: ₹500 (waived if you purchase through us). Especially helpful for bridal fabrics, rare materials, and bulk requirements.

Return policy:

• Fabrics: No returns after cutting. Unused unopened fabric can be returned within 7 days
• DIY Kits: Return within 7 days if unopened
• Tools & Equipment: Return within 15 days if unused
• Threads & Notions: No returns (hygiene reasons)

Defective products: Full refund/replacement anytime.

Studio purchase: No minimum

Home delivery: Minimum ₹1,000 for free delivery within Bangalore

Courier: Minimum ₹2,000 for outstation orders

Below minimum, delivery charges apply: ₹100-300 depending on location

Prices vary based on service and complexity:

Tailoring:

• Simple blouse: ₹1,500+
• Designer outfit: ₹5,000+
• Bridal lehenga: ₹25,000+

Embroidery:

• Simple work: ₹1,200+
• Hand embroidery: ₹3,000+
• Heavy Zardozi: ₹10,000+

Courses:

• Basic courses: ₹5,000+
• Professional courses: ₹15,000+
• Business courses: ₹25,000+

Contact us for exact quotations based on your specific requirements.

Yes! We offer:

• Bulk order discounts: Up to 30%
• Student discounts: 15% on projects
• Repeat client benefits: Loyalty discounts
• Family packages: Special rates
• Seasonal offers: Check our website/social media

We accept:

• Cash
• Bank transfer/NEFT/IMPS
• UPI (Google Pay, PhonePe, Paytm)
• Credit/Debit cards
• Online payment gateway
• Cheques (for bulk orders)

• Regular services: 30-50% advance, balance on delivery
• Bridal packages: ₹10,000 advance, staged payments
• Courses: Full payment or 2 installments
• Bulk orders: 30-50% advance, balance on delivery

Terms negotiable for regular clients.

Yes! Free quotations provided after understanding:

• Your requirements
• Design complexity
• Fabric/material choices
• Timeline needed

No obligation to proceed after quotation.

Easy process:

1. Contact us (phone/WhatsApp/email/contact form)
2. Discuss requirements
3. Book consultation (free)
4. Finalize design and pricing
5. Pay advance
6. We begin work!

Walk-ins welcome during business hours

Appointments recommended for:

• Detailed consultations
• Bridal services
• Weekend visits

Ensures dedicated time for you.

• Quick inquiries: 15-20 minutes
• Regular services: 30-45 minutes
• Bridal consultations: 60-90 minutes

We take time to understand your vision completely.

Yes! You can:

• Fill inquiry forms on our website
• WhatsApp us with requirements
• Email detailed specifications
• Use our online booking system (for courses)

We’ll follow up within 24 hours.

Our process:

1. Order confirmation sent
2. Production begins
3. Regular updates provided (WhatsApp/calls)
4. Fitting scheduled (if applicable)
5. Final quality check
6. Delivery coordination
7. Post-delivery support

You’re kept informed at every step!

Before work begins:

• 100% refund if canceled 15 days before
• 50% refund if canceled 7 days before
• No refund after work begins

For Courses:

• 100% refund if canceled 15 days before start
• 50% refund if canceled 7 days before
• No refund after course starts

We’re flexible in genuine emergency situations.

Refunds provided only in cases of:

• Cancellation before work begins (as per policy above)
• If we’re unable to complete your project
• Quality issues that can’t be resolved

We’ve rarely had refund requests in 15 years as we ensure satisfaction.

Your satisfaction is our priority:

• Free modifications/alterations
• Re-work if needed
• Alternative solutions discussed
• In worst case, partial/full refund

We’ve never had an unsatisfied client leave our studio.

Yes! We:

• Keep all your measurements confidential
• Don’t share designs without permission
• Protect your personal information
• Use data only for order processing
• Don’t sell/share client information

Full privacy policy available on our website.

Yes! Skills learned are yours to use:

• Create and sell your own designs
• Start your business
• Work professionally

We actually encourage entrepreneurship! We’re here to empower, not restrict.

Yes! We serve:

• Within Bangalore: Free delivery above ₹5,000
• Across India: Courier/speed post
• International: For bulk orders only

Rare but if it happens, we’ll repair/replace at no cost. We use reliable courier services and insured shipping for expensive items.